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FAQ
Before asking, check if your question has already been answered here.The total delivery time involves two stages:
After purchase confirmation, your order goes through internal preparation processes that can take up to 5 business days , depending on product availability in stock.
Orders over $99 qualify for completely free shipping. Take advantage of this special offer for a limited time.
We carry out international deliveries covering most countries, always with security, traceability and commitment to delivery deadlines.
Important:
We currently do not ship to the following countries :
Portugal, Spain and Mexico.
We are working to make service available to these regions as soon as possible.
If you have any questions about delivery availability to your country, our customer service team is available to assist you.
We accept payment by Credit and Debit Card, Wise, IBAN, Swift/BIC, and PayPal.
Or if you prefer to pay in Brazilian Reais, we also accept credit and debit cards issued in Brazil or via PIX.
Once your order is processed, you will receive all shipping updates via email, including the tracking code and step-by-step instructions to follow the delivery to its final destination.
